Exciting Career Opportunity: HCL TECH Mega Walk-In Drive for Customer Service Representatives

Are you a recent graduate looking to kickstart your career in a dynamic and supportive environment? HCL TECH is excited to announce its Mega Walk-In Drive for the position of Customer Service Representative in Chennai. This is a fantastic opportunity for freshers who hold degrees in fields outside of engineering, including MBA, MA, MSC, and M.Com graduates from the class of 2025. With a focus on the healthcare and banking sectors, this role not only offers a chance to develop your skills but also provides exposure to international trainers and world-class working conditions. Join us between July 7th and July 11th, 2025, for an on-site interview and take the first step towards a rewarding career!

Key Job Details

• Company: HCL TECH
• Job Title: Customer Service Representative
• Location: Chennai, Tamil Nadu, India
• Employment Type: Full-time
• Education Requirement: Graduation (Non-engineering graduates eligible, including MBA, MA, MSC, M.Com 2025)
• Skills Required: Good Communication Skills
• Job Category: Healthcare and Banking
• Salary Package: As per Company Standards
• Interview Dates: July 7th to July 11th, 2025, from 11 AM to 2 PM
• Interview Location: Sholinganallur ELCOT campus, Chennai
• Cab Facility: Provided (chargeable)
• Shift: Flexible shifts (including night shifts)

About the Role

The Customer Service Representative position at HCL TECH is an excellent opportunity for individuals eager to make their mark in the customer service domain. As part of the healthcare and banking teams, you will be the first point of contact for clients seeking assistance, ensuring that their inquiries are resolved promptly and effectively. Your role will involve addressing customer concerns, providing information about services, and ensuring a high level of customer satisfaction. This position is designed for fresh graduates who are enthusiastic about building their careers in a fast-paced environment.

Working with HCL TECH means you will have access to world-class training from international trainers, preparing you for the challenges and opportunities that lie ahead. You will be part of a vibrant team that values collaboration and innovation, contributing to an organization that prioritizes professional development. Moreover, the flexible shift options allow you to balance your professional and personal commitments effectively. This is more than just a job; it’s a chance to start a fulfilling career in a respected company.

Required Skills

• Excellent Communication Skills: The ability to clearly articulate ideas and information is crucial in customer service roles.
• Problem-Solving Abilities: Being able to address customer inquiries and resolve issues efficiently is key to ensuring customer satisfaction.
• Adaptability: The ability to adjust to varying customer needs and a dynamic work environment is essential.
• Teamwork: Collaboration with colleagues is important to achieve common goals and enhance the customer experience.

Responsibilities

• Customer Interaction: Engage with customers through various communication channels to address inquiries and provide solutions.
• Information Management: Maintain accurate records of customer interactions and update information as necessary.
• Service Improvement: Provide feedback to management regarding common issues and suggest improvements for services.
• Compliance: Adhere to company policies and procedures, ensuring a consistent customer experience.

Why Join HCL TECH

Working at HCL TECH means being part of a progressive organization that values its employees. The company culture fosters growth and innovation, encouraging employees to take initiative and develop their skills. HCL TECH offers competitive salaries, a supportive work environment, and numerous opportunities for career advancement. Employees benefit from training programs designed to enhance their professional skills, making this an ideal place for fresh graduates to kickstart their careers. The emphasis on work-life balance, inclusive culture, and commitment to employee well-being further sets HCL TECH apart as a leading employer in the industry.

Industry Trends

The demand for customer service professionals, particularly in the healthcare and banking sectors, continues to grow as businesses recognize the importance of customer-centric approaches. As more companies prioritize customer experience, the need for skilled representatives who can effectively communicate and resolve issues becomes increasingly vital. This role at HCL TECH not only offers a competitive salary but also positions you at the forefront of a thriving job market, making it a valuable opportunity for freshers in 2025.

How to Apply

If you are ready to take the next step in your career and join a leading company like HCL TECH, don’t miss this opportunity! Join us for the walk-in interviews and showcase your skills.

Apply Here