Join Concentrix as an Analyst in Global Analytics – A Premier Opportunity for 2025!

Are you ready to take your career to the next level? Concentrix, a global leader in customer engagement, is excited to announce its Recruitment Program for 2025, featuring a fantastic opportunity for aspiring analysts! Located in Pune, India, this full-time position as an Analyst in Global Analytics offers you a chance to work with cutting-edge technologies and contribute to impactful data-driven decisions. If you have a keen eye for detail, strong analytical skills, and a passion for data quality, this could be the perfect role for you. Join us as we dive into the details of this exciting position and discover how you can become a part of our innovative team!

Key Job Details

• Job Title: Analyst, Global Analytics
• Company: Concentrix
• Location: Pune, India
• Salary Package: As per Company Standards
• Employment Type: Full Time
• Education Requirement: Graduation
• Date Posted: December 16, 2025
• Job ID: R1677867

About the Role

The Analyst role at Concentrix is a pivotal position within the Global Analytics team, focused on ensuring data accuracy and operational efficiency. As a Data Quality Analyst, you will be responsible for Level 1 triage and batch quality updates. Your primary duties will include intake and categorization of cases based on various classifications, performing initial fixes, and providing corrected batch update files. This position is ideal for individuals who thrive in structured environments and possess strong analytical skills. You will also engage in weekly operations reporting, tracking key metrics such as SLA adherence and defect types. Your work will directly impact the efficiency of our data operations, making your role vital in enhancing our overall business performance.

Required Skills

• Analytical and Research Skills: A strong ability to analyze data and research discrepancies is essential for this role.
• Salesforce (SFDC) Familiarity: You should have experience with SFDC case management for effective case categorization.
• Excel Proficiency: Proficiency in Excel and CSV file handling is necessary for data manipulation and reporting.
• Data Quality Tools Experience: Familiarity with data quality tools and internet-based research is crucial for ensuring accurate data.
• Structured Process Understanding: Ability to follow structured SOPs while maintaining high accuracy is a must.

Responsibilities

• Case Management: Intake, categorize, and triage cases based on geography, vertical, revenue, hierarchy, and Tier-2 classification.
• Data Corrections: Perform first-pass fixes in staging environments and provide corrected batch update files in CSV format.
• Error File Analysis: Analyze error files and research account discrepancies using trusted sources.
• Weekly Reporting: Track and report on volume, SLA adherence, and correction acceptance rates, ensuring compliance with SOPs.

Why Join Concentrix

At Concentrix, we pride ourselves on our inclusive company culture and commitment to employee growth. We offer competitive salaries, comprehensive benefits, and opportunities for professional development. Joining our team means being a part of a dynamic work environment where innovation is encouraged, and your contributions are valued. We believe in empowering our employees to reach their full potential, making this the perfect place for you to grow your career in analytics. With a focus on teamwork and collaboration, you will have the chance to work alongside industry experts and engage in projects that drive meaningful change.

Industry Trends and Position Value

The demand for data-driven decision-making is more critical than ever in today’s business landscape. As companies increasingly rely on analytics to improve operational efficiency and customer satisfaction, positions like the Analyst in Global Analytics are becoming essential. By joining Concentrix, you are stepping into a role that not only enhances your career prospects but also positions you at the forefront of industry trends. With the rise of data quality and management roles, this position offers you a unique opportunity to be part of a growing field that is shaping the future of business.

How to Apply

If you are eager to take the next step in your career and join a forward-thinking company, we encourage you to apply for this exciting opportunity at Concentrix. Don’t miss your chance to make an impact in the field of analytics!

Apply Here