Join HCLTech: Exciting Freshers Walk-In Drive 2025 in Chennai!

Are you a recent graduate eager to kickstart your career in the dynamic world of IT services and consulting? HCLTech is hosting a Freshers Walk-In Drive on May 26th and 27th, 2025, specifically designed for fresh talent ready to embark on an exciting journey. This is an excellent opportunity for graduates across various streams to secure a position as a Customer Service Associate in Chennai’s thriving tech hub. With a competitive salary package, fantastic working environment, and international exposure, your dream job awaits! Don’t miss the chance to join an MNC that values innovation and offers tremendous growth potential. Prepare your resume and get ready to impress the hiring team!

Key Job Details

Company: HCLTech
Job Position: Customer Service Associate
Location: Chennai, Tamil Nadu, India
Salary Package: 2.5 – 3 Lacs P.A.
Employment Type: Full Time, Permanent
Education Requirement: Graduate in any stream (Arts, Science, MBA, MA, MSc, M.Com)
Walk-In Dates: May 26 – 27, 2025, from 11:00 AM to 2:30 PM
Cab Facility: Two-way (up to 30 Kms)
Special Benefits: Free cab for female employees, excellent working environment, international trainers
Contact: Freddy HR

About the Role

The Customer Service Associate role at HCLTech is an exciting opportunity for fresh graduates who are eager to dive into the IT services sector. As a key member of the Customer Success, Service & Operations department, you will be at the forefront of engaging with clients and ensuring their satisfaction. This position involves a voice/blended role, where you will interact with customers to address their inquiries, provide solutions, and ensure a seamless service experience. Your ability to communicate effectively and solve problems will be essential in this position. HCLTech offers a supportive environment where you will receive comprehensive training from international trainers, enabling you to develop your skills in customer service and technical support. This is not just a job; it’s a stepping stone into a fulfilling career within a renowned multinational company.

Required Skills

Technical Proficiency: Familiarity with software development, particularly with core Java and J2EE, is essential. You should have hands-on experience with JDK 1.8 or higher.
Framework Knowledge: Experience with Spring and similar frameworks will be beneficial in understanding the technical aspects of customer inquiries.
Multithreading Applications: The ability to write multithreaded applications is a plus, showcasing your programming expertise.
Communication Skills: Strong verbal and written communication skills are crucial for effectively interacting with clients.
Problem-Solving: A proactive approach to problem-solving will help you assist customers efficiently.

Responsibilities

Customer Interaction: Engage with customers via phone and chat, addressing their questions and concerns promptly.
Problem Resolution: Analyze issues presented by customers and provide effective solutions to enhance their experience.
Collaboration: Work closely with team members and other departments to ensure customer satisfaction and operational efficiency.
Feedback Collection: Gather feedback from customers to help improve services and processes.
Continuous Learning: Stay updated with the latest industry trends and company offerings to provide informed assistance.

Why Join HCLTech?

HCLTech fosters a vibrant company culture that emphasizes innovation, collaboration, and continuous learning. As a globally recognized IT services provider, HCLTech offers its employees a wealth of opportunities for professional growth and development. The company provides an excellent working environment with international trainers who equip you with the necessary skills to excel. Furthermore, the benefits such as a competitive salary, cab facilities, and a supportive atmosphere for female employees make HCLTech an attractive place to work. Joining HCLTech means becoming part of a forward-thinking organization that values your contributions and supports your career aspirations.

Industry Trends

In today’s fast-paced digital world, the demand for skilled customer service professionals in the IT sector continues to rise. Companies are looking for fresh talent who can not only meet customer expectations but also enhance their experience through innovative solutions. The role of Customer Service Associate at HCLTech provides an excellent entry point into the industry, making it one of the best jobs for freshers in 2025. With the continuous evolution of technology and customer service practices, this position offers valuable experience that will be beneficial in your future career.

How to Apply

If you are a recent graduate ready to embark on your career journey, don’t miss out on this fantastic opportunity! Prepare your resume and get ready to showcase your skills at the HCLTech Freshers Walk-In Drive.

Apply Here