Join Microsoft as a Software Engineer: Transform Customer Experience in 2025

Are you ready to take your career to new heights with one of the world’s leading technology companies? Microsoft is on the lookout for talented Software Engineers to join their Customer Experience team in Hyderabad, Telangana. This is an incredible opportunity to work in a vibrant and innovative environment where your skills in software development, data engineering, and cloud platforms will be put to the test. As part of Microsoft’s Recruitment Program 2025, you’ll be at the forefront of developing solutions that enhance customer satisfaction and drive business success. Whether you’re an experienced developer or a recent graduate eager to make your mark, this role offers a unique chance to grow and learn alongside some of the brightest minds in the industry.

Key Job Details

• Position: Software Engineer – Customer Experience
• Company: Microsoft
• Location: Hyderabad, Telangana, India
• Education Requirement: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• Experience: 1-2 years in business analytics, software development, data modeling, or data engineering
• Employment Type: Full Time
• Salary: As per Company Standards
• Date Posted: December 7, 2025

About the Role

As a Software Engineer in the Customer Experience division at Microsoft, you will play a vital role in developing software solutions that directly impact customer interactions and satisfaction. This position requires a blend of technical expertise and creativity, as you will work on various projects that enhance the customer journey through innovative software applications. You will collaborate with cross-functional teams, bringing your unique insights to the table while also learning from others. The role emphasizes not just software engineering but also a deep understanding of data and its implications in improving customer experience. With a hybrid work model allowing three days in-office, you will have the flexibility to balance collaboration with personal productivity. Microsoft values intellectual curiosity, so if you have a passion for learning and a strong desire to innovate, this could be the perfect fit for you.

Required Skills

• Proficient in Programming Languages: Experience with C#, JavaScript, or Java is essential, along with hands-on knowledge of SQL and NoSQL databases.
• Cloud Development Experience: Familiarity with cloud platforms such as Azure or AWS is crucial for developing scalable and efficient applications.
• Data Engineering Knowledge: Experience in ETL/ELT processes, data warehousing, and business intelligence development will enhance your effectiveness in this role.
• Problem-Solving Skills: The ability to troubleshoot and resolve issues related to data processing and storage is vital.
• Communication Skills: Strong interpersonal skills to collaborate effectively with teammates and other disciplines are necessary.
• Machine Learning Insight: Knowledge of ML models and data analysis techniques will be beneficial for implementing data-driven solutions.

Responsibilities

• Software Development: You will create high-quality, secure, and maintainable code while developing software designed to improve data governance and security.
• Data Model Implementation: Implement scalable data models and pipelines for real-time decision-making and reporting functions.
• Collaboration: Work closely with team members and other departments to drive improvements in engineering practices.
• Continuous Learning: Stay updated with the latest technologies and industry trends to ensure the best practices in development.
• Code Optimization: Contribute to breaking down larger tasks into manageable items and provide accurate estimations for project timelines.
• Support Live Site Operations: Troubleshoot live site issues as part of your responsibilities, ensuring a seamless user experience.

Why Join Microsoft

Microsoft is known not only for its cutting-edge technology but also for its inclusive and dynamic work culture. Employees are encouraged to innovate, collaborate, and grow their skills in an environment that prioritizes well-being and professional development. By joining Microsoft, you will have access to a wealth of resources, including training programs, mentorship opportunities, and a chance to work on impactful projects that make a difference. The company also offers competitive salaries and benefits, making it one of the best places to work in the tech industry. With initiatives aimed at promoting diversity and inclusion, you will be part of a team that values every individual’s contribution.

Industry Trends and Value of the Position

As we move further into 2025, the demand for skilled software engineers continues to grow, particularly in the realm of customer experience. Organizations are increasingly recognizing the importance of data-driven decision-making and the role of technology in enhancing customer satisfaction. The shift towards cloud-based solutions and the integration of machine learning techniques into business processes are key factors driving this evolution. By securing a position as a Software Engineer with Microsoft, you will be at the forefront of these trends, ensuring that you remain relevant and in demand in a competitive job market. Not only will you be contributing to innovative solutions, but you will also be positioning yourself as a leader in the tech industry.

How to Apply

If you are excited about the opportunity to shape the future of customer experience at Microsoft, we encourage you to take the next step in your career journey. Don’t miss the chance to be part of a team that values innovation and excellence.

Apply Here