Exciting Career Opportunity: HCLTech Walk-In Interview 2025 for Fresh Graduates!

If you are a recent graduate looking to kickstart your career in a dynamic environment, HCLTech has an exciting opportunity for you! On August 16, 2025, HCLTech will hold a walk-in interview in Chennai, specifically targeting freshers for the role of Customer Success in Service & Operations within the Voice Process. This is a fantastic chance to join a leading IT services company known for its innovative solutions and commitment to employee development. With a focus on excellent communication skills, this role promises a full-time position with a competitive salary package. Get ready to step into a vibrant work culture where your contributions will make a real impact!

Key Job Details

• Job Position: Customer Success, Service & Operations – Voice Process
• Location: Chennai, India
• Salary Package: 2.75-3 Lacs P.A.
• Job Type: Full Time, Permanent
• Education Requirement: Bachelor’s Degree
• Skills Required: Excellent Communication
• Work Schedule: Willingness to work in US Hrs (Night Shift)
• Office Days: 5 days a week
• Walk-in Drive Location: No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai – 600119
• Date Posted: August 16, 2025
• Contact Person: Vinoth

About the Role

The Customer Success, Service & Operations role at HCLTech is designed for individuals who are passionate about delivering outstanding customer service and support. As a key member of the Voice Process team, you will be responsible for ensuring customer satisfaction by addressing queries, resolving issues, and providing information regarding HCLTech’s services. This role involves effective communication and problem-solving skills, as you will interact with clients and customers from diverse backgrounds. You will work in a blended work environment, adapting to various tasks while maintaining a high standard of service. The position requires a commitment to working night shifts, aligning with US business hours, which adds a unique dimension to your professional experience. This is not just a job; it’s an opportunity to grow and excel in a thriving industry.

Required Skills

• Excellent Communication: Strong verbal and written communication skills are essential for interacting with clients and understanding their needs.
• Customer Service Orientation: A genuine desire to help customers and provide top-notch service is crucial.
• Adaptability: Ability to adjust to changing environments and handle multiple tasks efficiently.
• Team Player: Collaborating with colleagues to achieve common goals is a vital part of the role.
• Problem-Solving Skills: A proactive approach to identifying issues and providing solutions will set you apart.

Responsibilities

• Customer Interaction: Engage with customers through various channels to provide assistance and resolve their inquiries.
• Service Delivery: Ensure timely and effective delivery of services while maintaining quality standards.
• Feedback Collection: Gather feedback from customers to improve service offerings and enhance customer satisfaction.
• Collaboration: Work closely with other departments to ensure a seamless customer experience.
• Reporting: Maintain accurate records of customer interactions and report on trends to management.

Why Join HCLTech?

HCLTech is not just an employer; it’s a community dedicated to fostering talent and innovation. The company prides itself on creating a work environment that encourages growth, learning, and collaboration. With comprehensive training programs, mentorship opportunities, and a diverse workplace culture, HCLTech provides its employees with the tools they need to succeed. The benefits extend beyond just competitive salaries; employees also enjoy health and wellness programs, work-life balance initiatives, and career advancement opportunities. Joining HCLTech means being part of a forward-thinking organization that values its people and invests in their future.

Industry Trends and Position Value

The demand for skilled professionals in customer service and operations is on the rise, making this position particularly valuable in today’s job market. As businesses increasingly prioritize customer experience, roles like the one offered at HCLTech are becoming essential. With the growing importance of technology in customer interactions, professionals who can navigate both the technical and interpersonal aspects of the job will find themselves in high demand. This position not only offers a pathway to a rewarding career but also places you at the forefront of industry trends, providing a solid foundation for future opportunities.

How to Apply

If you are ready to embark on an exciting career journey, don’t miss this opportunity! Attend the walk-in interview on August 16, 2025, and take the first step towards a fulfilling career at HCLTech.

Apply Here