Exciting Career Opportunity: Join Cognizant as an Analyst Trainee in 2025!

Are you a recent graduate looking for a dynamic career in technology? Cognizant, a global leader in IT services, is launching its Mega Recruitment Drive for 2025, specifically targeting fresh talent like you! This is an exceptional opportunity for graduates with a three-year full-time degree in fields such as Computer Science, Information Technology, Mathematics, and more. At Cognizant, you will not only enhance your skills but also be part of a collaborative environment that values innovation and excellence. With a focus on customer and technical support, this position offers a pathway to grow your career in one of the most promising sectors today. Read on to learn more about this exciting role and how you can take the first step toward a rewarding career with Cognizant.

Key Job Details

• Position: Analyst Trainee
• Location: Across India
• Education Requirement: Three-year full-time degree (BCA, BSc – Computer Science, IT, Mathematics, Physics, Chemistry, Statistics, Electronics)
• Employment Type: Full Time
• Application Deadline: June 15, 2025, 11:59 PM
• Salary Package: As per Company Standards
• Eligibility: Minimum 50% in X, XII, Diploma, and UG (49.9% rounding off is not allowed)
• Shift Requirements: Flexibility to work in shifts

About the Role

The Analyst Trainee position at Cognizant is tailored for individuals eager to immerse themselves in the world of customer and technical support. As an Analyst Trainee, you will be responsible for providing first-line technical support to end-users, addressing their IT-related inquiries, and ensuring that their issues are resolved promptly. Your role will involve logging and tracking support tickets, which is essential for maintaining accurate records and ensuring timely solutions.

In addition to direct support, you will troubleshoot hardware and software problems, collaborating with other IT teams to escalate and resolve complex issues. This position is not just about problem-solving; it requires excellent communication skills to connect with clients from diverse backgrounds and cultures globally. Working at Cognizant means being part of a dynamic team that values collaboration and innovation. You will have the chance to enhance your technical knowledge while developing valuable soft skills that are crucial in today’s fast-paced job market.

Required Skills

• Time Management: Ability to prioritize tasks effectively and meet deadlines.
• Communication Skills: Strong written and verbal communication skills to interact with clients and team members.
• Teamwork: Collaboration with diverse teams to achieve common goals.
• Problem Solving: Analytical thinking to troubleshoot and resolve technical issues efficiently.

Responsibilities

• Technical Support: Provide first-line support and assistance to end-users, addressing their inquiries and issues.
• Issue Logging: Accurately log all support tickets to track progress and resolution.
• Troubleshooting: Diagnose and resolve hardware and software problems to minimize downtime.
• Documentation: Maintain knowledge base articles to enhance self-service options for users.
• Client Focus: Ensure high-quality service delivery and build strong relationships with clients.

Why Join Cognizant?

Cognizant is not just a workplace; it is a culture of innovation and growth. With a commitment to employee development, Cognizant offers numerous opportunities for career advancement, including training programs and mentorship. The company provides a supportive work environment that encourages collaboration and creativity. Additionally, Cognizant values work-life balance, offering flexible working options, including the provision of cabs for safe transportation. Top performers are recognized and rewarded, fostering a culture of motivation and excellence. Joining Cognizant means being part of a global team that strives to make a difference in the world through technology.

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