Exciting Career Opportunity: Join Firstsource as an Analyst – Ops BI in 2025

Are you ready to take your career to the next level? Firstsource, a leading provider of business process management services, is thrilled to announce its recruitment program for 2025. We are looking for talented individuals to fill the role of Analyst – Ops BI in Bengaluru. This position is perfect for those who have a passion for data analysis and are eager to contribute to impactful projects in a dynamic environment. If you are a recent graduate with a strong foundation in SQL, Power BI, and Excel, this could be the ideal opportunity for you to kickstart your career. Join us as we empower businesses with insightful data-driven decisions and innovative solutions. Explore the details of this exciting role below!

Key Job Details

Job Title: Analyst – Ops BI
Company: Firstsource
Location: Bangalore, KA, India
Education Requirement: Graduation
Employment Type: Full Time
Salary Package: As per Company Standards
Date Posted: August 21, 2025
Requisition ID: 15992
Job Category: Operations

About the Role

As an Analyst – Ops BI at Firstsource, you will play a crucial role in transforming data into actionable insights that drive business decisions. This position involves generating daily dashboards, updating standard reports, and developing a robust database warehouse. You will ensure the accuracy and completeness of data generated from our Business Intelligence System (BI), MIS, and GIS. Your analytical skills will be key in identifying trends, highlighting issue areas, and providing standardized and accurate management information. In this role, you will work closely with various teams and management levels, making strong communication and relationship-building skills essential. Your ability to adapt to flexible work timings and contribute to project delivery plans will allow you to thrive in this fast-paced environment. This is a fantastic opportunity to be part of exciting new projects and play a significant role in enhancing operational efficiency.

Required Skills

Intermediate SQL: Proficiency in SQL is essential for extracting and analyzing data effectively.
Basic Power BI Knowledge: Familiarity with Power BI will help you in visualizing data and creating compelling reports.
Advanced MS Excel Knowledge: Expertise in Excel is critical for data manipulation and analysis.
Windows Operating System Navigation: Basic to intermediate skills in navigating Windows OS are required.
Strong Communication Skills: The ability to communicate effectively, both verbally and in writing, is crucial for collaboration across teams.
Analytical Skills: Strong analytical capabilities will help you interpret data and identify trends.

Responsibilities

Generate daily dashboards and publish them for user access.
Develop and update standard reports to provide insights into business performance.
Ensure accuracy and completeness of data generated from various systems.
Address MIS-related issues on behalf of Business Analytics & BI Managers.
Contribute to new projects and prepare Project Delivery Plans.
Produce standardized and accurate Management Information for decision-making.
Identify trends and highlight areas of concern or success.
Provide reporting functions for both internal and external clients.
Ensure accurate recording of staff designations within the operation.
Prepare presentations at various operational levels for stakeholders.
Conduct financial reporting for Payroll and Business Finance.
Analyze the performance of real-time management systems to drive process improvements.

Why Join Firstsource

Firstsource is not just a workplace; it’s a community where innovation thrives. We foster a culture of continuous learning and development, offering our employees ample opportunities for growth. As a part of our team, you will benefit from a collaborative environment that values diversity and inclusion. We believe in empowering our employees with the resources and support they need to excel in their roles. Additionally, we offer competitive salary packages, performance bonuses, and comprehensive benefits to ensure our employees feel valued and motivated. Joining Firstsource means being part of a forward-thinking organization dedicated to improving outcomes for our clients and their customers.

Industry Trends and Job Value

The demand for data-driven decision-making is surging across industries, making roles like Analyst – Ops BI increasingly valuable. In 2025, organizations are leaning more than ever on data analysis to guide their strategies and improve operational efficiency. This position provides a unique opportunity to be at the forefront of this trend, allowing you to contribute significantly to the organization’s success. With the rise of digital transformation, the skills you develop in this role will be highly sought after in the job market, positioning you favorably for future career advancements.

How to Apply

If you’re ready to embark on an exciting journey with Firstsource and contribute to our innovative projects, we invite you to apply for the Analyst – Ops BI position. Take the next step in your career and join us in shaping the future of business intelligence.

Apply Here