Exciting Career Opportunity: Join Hexaware Technologies for International Voice Process Roles in 2025!

If you are seeking a dynamic career in the customer service industry, Hexaware Technologies has an incredible opportunity waiting for you! We are thrilled to announce walk-in interviews for the positions of Executive and Sr. Executive in the International Voice Process. This is an excellent chance for both fresh graduates and experienced professionals to join a leading organization in the BPM/BPO sector. Located in Chennai, Tamil Nadu, this role not only promises a competitive salary package but also a vibrant work environment that fosters growth and development. With the demand for skilled communicators on the rise, now is the perfect time to take the next step in your career. Whether you are a fresher with a passion for customer success or an experienced professional looking for a new challenge, Hexaware Technologies welcomes you to explore this exciting opportunity!

Key Job Details

Company: Hexaware Technologies
Job Position: Executive & Sr. Executive (International Voice Process)
Location: Chennai, Tamil Nadu, India
Education Requirement: HSC passed / any graduate / arrear can be considered
Experience: 0 to 3 years in Outbound and Inbound calls
Salary Package: ₹2.4 LPA – ₹3 LPA based on performance and experience
Employment Type: Full-Time, Permanent
Shift: Rotational shifts for 5 days with 2 days off
Languages: Strong communication in English and Hindi required
Date Posted: September 30, 2025

About the Role

The Executive and Sr. Executive roles at Hexaware Technologies are pivotal in enhancing our customer success initiatives. As a key player in the International Voice Process, you will be responsible for engaging with customers, addressing their needs, and providing exceptional service. This position requires a strong command of verbal communication, as you will be handling inbound and outbound calls daily. Your ability to articulate solutions effectively and maintain a professional demeanor will be crucial in building lasting relationships with our clients. You will also have the opportunity to work in a fast-paced environment where every day brings new challenges and learning experiences. Your contributions will directly impact customer satisfaction and retention, making this role both rewarding and vital to our operational success.

Required Skills

Excellent Communication Skills: Ability to communicate clearly and effectively in English and Hindi, demonstrating good grammar, sentence construction, and pronunciation.
Customer-Oriented Mindset: Commitment to understanding and addressing customer needs while striving for high satisfaction levels.
Adaptability: Willingness to work in rotational shifts and adjust to various operational requirements.
Team Collaboration: Ability to work well with colleagues and contribute positively to team dynamics.
Problem-Solving Skills: Aptitude for identifying customer issues and providing effective solutions promptly.

Responsibilities

Handle Customer Interactions: Manage inbound and outbound calls professionally, ensuring a positive customer experience.
Resolve Queries: Address customer inquiries and complaints efficiently, providing accurate information and solutions.
Document Interactions: Keep detailed records of customer interactions for future reference and quality assurance.
Collaborate with Teams: Work with various departments to ensure seamless service delivery and enhance the customer experience.
Contribute to Team Goals: Actively participate in team meetings and training sessions to improve service quality and personal performance.

Why Join Hexaware Technologies

Hexaware Technologies is not just a workplace; it’s a community that values innovation, collaboration, and employee growth. We believe in nurturing talent and providing our team members with the resources they need to succeed. Our company culture promotes a dynamic work environment where diverse ideas are encouraged and appreciated. As a member of our team, you will have access to extensive training programs, mentorship opportunities, and career advancement paths. Additionally, we offer competitive salaries, performance-based incentives, and a comprehensive benefits package. Joining Hexaware means becoming part of a forward-thinking organization that is committed to customer success and employee satisfaction.

Industry Trends

The demand for customer service roles, particularly in the BPM/BPO sector, is on the rise as businesses increasingly prioritize customer experience. With the rapid evolution of technology and communication platforms, professionals in this field are expected to adapt quickly and effectively to meet the changing needs of customers. Joining Hexaware Technologies in 2025 positions you at the forefront of these trends, allowing you to develop skills that are highly sought after in the job market. This role not only offers stability but also the potential for career growth in a thriving industry.

How to Apply

If you are ready to take the next step in your career with Hexaware Technologies, don’t miss this chance to attend our walk-in interviews. We are excited to meet talented individuals who are eager to make a difference in customer success!

Apply Here