Exciting HCLTech Walk-In Interview for Fresh Graduates in 2025!

If you’re a recent graduate looking to kickstart your career, HCLTech is offering a fantastic opportunity for you! On August 16, 2025, HCLTech will be conducting walk-in interviews for the position of Customer Success, Service & Operations in the Voice Process. This is a golden opportunity to join a leading IT services company that values talent and offers a dynamic working environment. With a competitive salary package and the chance to work in a vibrant team, this position is perfect for freshers eager to make their mark in the industry. Read on to learn more about this exciting job opportunity, the skills required, and how you can become a part of the HCLTech family!

Key Job Details

• Company: HCLTech
• Job Title: Customer Success, Service & Operations – Voice Process
• Location: Chennai, India
• Salary Package: 2.75-3 Lacs P.A.
• Employment Type: Full Time, Permanent
• Education Requirement: Bachelor’s Degree
• Skills Required: Excellent Communication
• Work Schedule: Willingness to work in US Hours (Night Shift)
• Walk-in Drive Location: No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai – 600119
• Contact Person: Vinoth

About the Role

The Customer Success, Service & Operations role at HCLTech is designed for individuals who are passionate about delivering exceptional service in a voice process environment. As a key player in the team, you will be responsible for ensuring customer satisfaction through effective communication and support. This role requires you to engage with customers, understand their needs, and provide solutions that enhance their experience. You will be working full-time in a hybrid environment, which allows for flexibility while maintaining a strong focus on operational excellence.

This position is especially suitable for fresh graduates who possess excellent communication skills and a desire to work in a fast-paced environment. The role demands a commitment to working from the office for five days a week, primarily during night shifts aligning with US business hours. You will have the opportunity to collaborate with a diverse team, learn industry best practices, and develop your career in the booming BPO sector.

Required Skills

• Excellent Communication: Strong verbal communication skills are crucial for interacting with customers and resolving their queries effectively.
• Customer-Centric Attitude: A genuine desire to help customers and make their experiences as positive as possible.
• Adaptability: Ability to thrive in a dynamic and fast-paced work environment while managing multiple tasks efficiently.
• Team Collaboration: Working well with others to achieve common goals and foster a supportive team atmosphere.

Responsibilities

• Customer Interaction: Engage with customers via voice calls to understand their needs and provide appropriate solutions.
• Problem Solving: Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Documentation: Maintain accurate records of customer interactions and transactions to support operational workflows.
• Team Support: Collaborate with team members to share insights and enhance service delivery.

Why Join HCLTech?

HCLTech is not just a job; it’s a career path filled with opportunities for growth and development. The company fosters a culture of innovation and teamwork, allowing employees to thrive in their roles. HCLTech invests in its employees through continuous training and development programs, ensuring you stay ahead in your career. Additionally, you will enjoy a range of benefits, including competitive salaries, health insurance, and a supportive work environment that encourages work-life balance. Joining HCLTech means becoming part of a global network that values diversity and inclusivity.

Industry Trends

The BPO industry is experiencing significant growth, driven by digital transformation and increased demand for customer-centric services. As companies focus on improving customer experiences, the demand for skilled professionals in voice processes continues to rise. This position not only offers a stable career path but also places you at the forefront of industry innovations. By joining HCLTech, you will be equipped with the skills and experience necessary to succeed in a competitive job market.

How to Apply

If you are ready to take the next step in your career and join a leading company like HCLTech, don’t miss this opportunity! Attend the walk-in interview on August 16, 2025, and bring your resume along. We look forward to meeting you!

Apply Here