Join Amazon as a Support Engineer in Profit Intelligence – Unlock Your Career Potential!

If you’re looking for a dynamic opportunity to kickstart your career in the tech industry, Amazon is currently hosting a recruitment drive for the position of Support Engineer in Profit Intelligence. This role is perfect for individuals looking to leverage their technical skills in a fast-paced environment. With Amazon’s commitment to innovation and customer satisfaction, this position offers unique challenges and growth potential. Whether you are a recent graduate or an experienced professional, this is a chance to be part of one of the world’s leading companies. In this article, we’ll delve into the key details of the job, the skills required, and why joining Amazon can be a game-changer for your career.

Key Job Details

• Job Title: Support Engineer, Profit Intelligence
• Company: Amazon
• Location: Bengaluru & Chennai
• Salary Package: As per Company Standards
• Employment Type: Full Time
• Education Requirement: Graduation
• Experience Required: 2+ years in software development or technical support
• Date Posted: April 22, 2025
• Req ID: 2878185

About the Role

The Support Engineer in Profit Intelligence at Amazon plays a critical role in ensuring the smooth operation of technical systems that support various products and services. This position is ideal for candidates with a strong foundation in software development and technical troubleshooting. As a Support Engineer, you will be responsible for managing incoming support tickets, executing extensive troubleshooting tasks, and collaborating with various teams to maintain service level agreements. Additionally, you will work on operations and maintenance-driven coding projects that enhance system functionality and efficiency. This role demands a proactive approach as you will develop tools to aid operations and engage in software deployment support in both staging and production environments. With a focus on customer notification and workflow coordination, you will also have ownership of one or more ETL products or components, making this position integral to Amazon’s operational success.

Required Skills

• Experience Scripting in Modern Programming Languages: Proficiency in languages such as Python, Java, or JavaScript is essential for developing tools and automation processes.
• Troubleshooting and Debugging Technical Systems: A strong analytical mindset is required to identify issues and implement effective solutions quickly.
• Knowledge of Web Services: Familiarity with REST web services, XML, and JSON is crucial for integrating and managing various applications.
• Understanding of Distributed Systems: Knowledge of how web application development works in a distributed environment is important for maintaining system integrity.
• Customer Service Orientation: A commitment to providing exceptional support and ensuring customer satisfaction is key to success in this role.

Responsibilities

• Manage Incoming Support Tickets: Provide timely responses and resolutions to technical support inquiries to maintain high customer satisfaction.
• Conduct Troubleshooting Tasks: Utilize your technical expertise to diagnose and resolve issues across multiple products and features.
• Develop and Maintain Tools: Create and refine tools that enhance operational efficiency and streamline support processes.
• Engage in Software Deployment Support: Assist in deploying software updates and new features to production environments.
• Collaborate with Support Teams: Work closely with team members to share knowledge and transfer ownership of active support issues.

Why Join Amazon?

Amazon is not just a leading e-commerce platform; it’s a place where innovation meets opportunity. The company fosters an inclusive culture that encourages diversity and collaboration. Employees are provided with numerous benefits, including competitive salaries, comprehensive health plans, and generous leave policies. Additionally, Amazon is dedicated to professional development, offering various training programs and career advancement opportunities to help employees grow. By joining Amazon, you’ll be part of a team that values your contributions and supports your career aspirations, making it one of the best jobs for freshers in 2025.

Industry Trends and Job Value

In today’s rapidly evolving tech landscape, the demand for skilled support engineers continues to rise. Organizations are increasingly reliant on technology to enhance customer experiences and streamline operations. As businesses invest in digital transformation, the role of support engineers becomes even more valuable. This position not only offers a chance to work with cutting-edge technologies but also provides a pathway to advanced roles in IT and operations. The ability to troubleshoot and maintain complex systems is a sought-after skill, making this role not just relevant but essential in the current job market.

How to Apply

If you are excited about the opportunity to work as a Support Engineer in Profit Intelligence at Amazon, don’t miss out! Click the button below to take the first step towards an exciting career.

Apply Here