Join Concentrix: Analyst Role in Global Analytics for 2025
Are you ready to embark on a thrilling career journey with Concentrix in 2025? The company is on the lookout for a dynamic Analyst in Global Analytics to join their innovative team. This is not just another job; it’s an opportunity to immerse yourself in the world of data analytics while working in a hybrid environment in Gurugram, India. As a leader in customer engagement services, Concentrix values creativity and strategic thinking, making it the perfect place for fresh graduates and experienced professionals alike. If you have a passion for data visualization, storytelling, and driving business impact through analytics, this position may be your gateway to an exciting career. Read on to discover the key details about this role and how you can contribute to Concentrix’s mission while growing your career.
Key Job Details
- Job Title: Analyst, Global Analytics
- Company: Concentrix
- Location: Gurugram, India
- Employment Type: Full Time
- Education Requirement: Graduation
- Salary Package: As per Company Standards
- Date Posted: June 29, 2025
About the Role
The Analyst, Global Analytics position at Concentrix is a pivotal role within the Research & Analytics department. As an analyst, you will be tasked with synthesizing complex data sets to provide actionable insights that drive business performance. Your primary focus will be on operational delivery data and key performance indicators (KPIs) that enhance the customer experience (CX) and employee experience (EX). You will assess business performance against strategic goals through rigorous data analysis and validation. This role requires a strong understanding of data visualization and storytelling techniques, making tools like Google Sheets, Google Slides, and advanced Excel essential to your success. You will also collaborate with various teams across operations and shared services to articulate solutions to business challenges, develop improvement recommendations, and lead initiatives aimed at driving value. The position offers a unique opportunity to apply contemporary improvement techniques, such as Lean and Six Sigma, fostering a culture of continuous improvement within the organization.
Required Skills
- Data Visualization & Storytelling: Proficiency in tools like Google Sheets, Google Slides, and advanced Excel to create compelling stories from data.
- Business Intelligence (BI) Development: Experience with BI tools such as Tableau, Looker, and Power BI to develop dashboards and visualizations.
- Six Sigma & Predictive Analytics: Knowledge of Six Sigma methodologies and predictive analytics techniques to enhance business processes.
- SQL & VBA: Basic skills in SQL and VBA to manipulate and analyze data effectively.
- Understanding of KPIs: Ability to understand and analyze operational KPIs that impact CX and EX critically.
- Business Performance Assessment: Experience in evaluating business performance against strategies using data analytics.
Responsibilities
- Data Analysis: Design and implement data analysis models to extract insights from enterprise systems, enhancing business processes.
- Collaboration: Work closely with cross-functional teams to synthesize findings and articulate solutions to business problems.
- Presentation Skills: Showcase and present findings to management, demonstrating your analytical expertise.
- Project Leadership: Lead and collaborate on value-driven projects utilizing Lean, Six Sigma, Agile, and other methodologies.
- Continuous Improvement: Apply contemporary techniques to drive improvements for specific functions or business units.
Why Join Concentrix
Concentrix is more than just a workplace; it’s a community that fosters a culture of innovation and collaboration. Employees benefit from a range of perks, including competitive salaries, flexible working arrangements, and opportunities for professional development. The company is dedicated to supporting its workforce through continuous training and growth initiatives, ensuring that you stay ahead in an ever-evolving job market. With a strong commitment to diversity and inclusion, Concentrix creates a welcoming environment where every voice is valued. Join a team that is not only focused on delivering exceptional service but also on empowering its employees to reach their full potential.
Industry Trends and the Value of This Position
The demand for skilled analysts in the field of global analytics is on the rise as businesses increasingly rely on data-driven decision-making. In 2025, having expertise in data visualization, predictive analytics, and BI development will set you apart in the job market. Analysts play a crucial role in helping organizations adapt to changing consumer behaviors and market dynamics. By leveraging advanced analytics techniques, companies can enhance customer satisfaction, streamline operations, and drive profitability. This position at Concentrix not only offers a chance to work with cutting-edge technology but also places you at the forefront of industry trends, making it a valuable career choice for fresh graduates and seasoned professionals alike.
How to Apply
If you are excited about the opportunity to join Concentrix as an Analyst in Global Analytics, don’t miss out! Click the button below to apply now and take the first step towards an exciting career with us.
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