Join IBM’s Innovative Marketing Operations Team in 2025!

Exciting opportunities await at IBM for those looking to launch or advance their careers in the dynamic field of Marketing Operations. As a Process Delivery Specialist, you will play a crucial role in shaping the future of enterprise operations. This position not only offers a chance to work with cutting-edge technology but also allows you to collaborate with diverse teams, enhancing your professional growth while making a significant impact on business processes. If you have a passion for data analysis, a knack for problem-solving, and a desire to innovate within a leading tech company, this role could be your perfect match. Join IBM and be part of a team that thrives on creativity, inclusivity, and excellence!

Key Job Details

Position: Process Delivery Specialist – Marketing Operations
Location: Pune, Maharashtra, India
Employment Type: Full Time
Salary Package: As per Company Standards
Education Requirement: Bachelor’s degree in IT or technology preferred
Experience: 2 to 3 years in Technology and Automation
Skills Required: SQL, Power BI, Advanced Excel, Data Analytics
Date Posted: June 2, 2025

About the Role

As a Process Delivery Specialist in Marketing Operations at IBM, you will be at the forefront of enterprise operations, leveraging your technical skills to enhance our data processing capabilities. This role involves coding complex SQL queries in relational database environments like MySQL and Oracle to extract and analyze data, enabling informed decision-making. You will work closely with various departments to specify their data requirements and deliver actionable insights through dashboards created in Power BI, Tableau, or Excel. Your ability to interpret complex datasets and identify trends will be key in driving business growth and process enhancements. With a focus on innovation and efficiency, you will also be responsible for maintaining data integrity and developing rich interactive visualizations that communicate critical insights to stakeholders. This position is ideal for those who thrive in dynamic environments and are eager to contribute to a culture of continuous improvement and excellence.

Required Skills

SQL Proficiency: Must be able to write complex SQL queries for data extraction and manipulation.
Data Visualization: Experience in creating dashboards using Power BI, Tableau, or Excel.
Advanced Excel Skills: Strong knowledge of Excel, including Macros and automation techniques.
Analytical Thinking: Ability to analyze complex business data and derive meaningful insights.
Remote Collaboration: Experience working with remote teams in an onsite-offshore setup.
Technical Knowledge: Familiarity with programming languages such as Python or R is a plus.
Domain Knowledge: Understanding of Supply Chain processes would be advantageous.

Responsibilities

Data Management: Gather and maintain data from various sources, ensuring database upkeep.
Data Cleaning: Scrutinize reports to identify and rectify errors in coding.
Process Improvements: Identify opportunities for enhancing operational processes.
Reporting: Create best-practice reports through data mining and visualization techniques.
Cross-Department Engagement: Collaborate with departments to understand their analytics needs.
Insight Delivery: Deliver actionable insights and maintain focus on critical metrics.
Innovation Focus: Work towards reducing team efforts through innovative solutions.

Why Join IBM

Joining IBM means becoming part of a company that values innovation, diversity, and professional development. IBM fosters a culture where employees are encouraged to explore new ideas and push the boundaries of technology. The company offers competitive salaries, comprehensive benefits, and opportunities for continuous learning and career advancement. Being part of IBM also means contributing to impactful projects that shape industries and improve lives worldwide. As you grow in your role, you’ll have access to mentorship programs, training initiatives, and a global network of professionals who are committed to excellence. If you’re seeking a workplace that inspires creativity and nurtures talent, IBM is the place for you!

Industry Trends

The demand for skilled professionals in data analysis and marketing operations is on the rise. As businesses increasingly rely on data-driven decision-making, the role of data analysts and marketing specialists has become crucial. This position at IBM represents a unique opportunity to be part of this growing field, where your skills can directly impact business strategies and outcomes. With advancements in technology and analytics tools, professionals equipped with the right skill set are in high demand, making this an opportune time to join the industry. The ability to analyze data, derive insights, and contribute to strategic initiatives will be invaluable in the evolving job market.