Kickstart Your Career: Unisys Associate Tech Service Desk Internship in Bangalore 2025

Are you ready to elevate your career in the fast-paced world of technology? Unisys, a global leader in IT services, is excited to announce its Recruitment Program for 2025, offering a unique internship opportunity in Bangalore. This role is tailored for fresh graduates looking to develop their skills in a supportive and innovative environment. As an Associate Tech Service Desk intern, you will gain hands-on experience while contributing to a team that values curiosity, creativity, and client-centricity. With a focus on cutting-edge technologies like 5G and AI, this is your chance to jumpstart your professional journey in the IT industry.

Key Job Details

Company: Unisys
Position: Associate Tech Service Desk Intern
Location: Bangalore, KA, India
Employment Type: Full Time
Internship Duration: 12 months
Education Requirement: Telecommunications, Software Engineering or related University Degree (BSc/MSc)
Salary: As per Company Standards
Date Posted: May 29, 2025
Req ID: 565693
Fresh Graduates: 2023 and 2024 Batch

About the Role

The Associate Tech Service Desk internship at Unisys is an exceptional opportunity for individuals eager to dive into the world of IT service delivery. As a key member of the Corporate Services team, you will serve as the first point of contact for all end-user reported issues or requests. Your role will involve providing technical support for both internal and external customers, addressing a wide range of concerns that pertain to hardware, operating systems, and applications. This position not only requires excellent communication skills but also a strong understanding of various operating systems and networking concepts.

Throughout your internship, you will apply diagnostic techniques to identify problems, investigate causes, and recommend effective solutions. You will take ownership of issues from inception to resolution, ensuring that all cases are properly documented and escalated when necessary. This hands-on experience will enhance your technical abilities and provide insight into the workings of a corporate tech environment, preparing you for a successful career in IT.

Required Skills

Technical Proficiency: A good understanding of operating systems, hardware, and networking is essential. Knowledge of Microsoft Office Suite (Word, Excel, Outlook) is also required.
Communication Skills: Excellent verbal and written communication abilities are vital for effectively addressing user concerns and providing clear instructions.
Multitasking Ability: The role demands strong multitasking and coordination skills to handle various issues simultaneously.
Problem-Solving Skills: Demonstrating excellent judgment skills to evaluate situations quickly and provide effective solutions is crucial.
Willingness to Work in Shifts: Flexibility to work in a 24×7 shifts environment is required.

Responsibilities

Serve as the first point of contact for technical support issues reported by end-users.
Provide first-line telephone support for hardware, operating systems, and applications.
Diagnose issues and recommend solutions to resolve common technical failures.
Take ownership of user issues until resolution and follow up as per process requirements.
Maintain call quality and response times in accordance with established SLAs.
Escalate complex issues to Remote Support Engineering or Field Engineering as needed.
Document all interactions and update records in the system accurately.

Why Join Unisys

At Unisys, we believe in nurturing talent and fostering a workplace culture that emphasizes integrity, creativity, and client-centricity. By joining our team, you will be part of a dynamic organization that values continuous learning and embraces innovation. We offer competitive salaries and benefits, along with opportunities for career advancement and professional development. This internship will not only enhance your technical skills but also provide a platform to build a professional network, making it a significant stepping stone in your career.

Industry Trends

The demand for IT professionals, especially in roles related to tech support and service delivery, continues to rise. As organizations increasingly rely on technology to drive operations, positions like the Associate Tech Service Desk intern are becoming vital in ensuring smooth IT operations. With an emphasis on emerging technologies such as 5G networks and AI techniques, this internship offers a unique opportunity to gain relevant skills in a rapidly evolving market. For fresh graduates, this role represents one of the best jobs for freshers in 2025, providing a pathway to a successful career in IT.

How to Apply

If you’re excited about this opportunity and ready to take the next step in your career, we encourage you to apply for the Unisys Recruitment Program 2025 in Bangalore. Click the button below to submit your application:

Apply Here