Join United Airlines: Exciting Analyst Role in Customer Insights & Analytics for 2025
Are you ready to elevate your career with one of the leading airlines in the world? United Airlines is on the lookout for a talented Analyst in Customer Insights & Analytics, a role that promises to be both challenging and rewarding. This position, based in Gurugram, Haryana, is perfect for those with a passion for data and analytics, aiming to make a significant impact in the dynamic aviation industry. As we gear up for 2025, your expertise in quantitative analysis and data manipulation will play a crucial role in driving strategic decisions and enhancing customer experiences. If you hold a Bachelor’s Degree and possess strong analytical skills, this may just be the opportunity you’ve been waiting for!
Key Job Details
- Job Title: Analyst – Customer Insights & Analytics IKC
- Company: United Airlines
- Location: Gurugram, Haryana, India
- Education Requirement: Bachelor’s Degree required
- Experience: 2-4 years of analytics-related experience
- Employment Type: Full Time
- Salary: As per Company Standards
- Date Posted: May 28, 2025
About the Role
The Analyst role in Customer Insights & Analytics at United Airlines is pivotal in shaping the strategic direction of the company’s operations. As part of the Corporate Procurement/Strategic Sourcing/Purchasing department, this position requires a deep understanding of data extraction and analysis from various relational databases. You will work with tools such as Teradata SQL Assistant and Microsoft SQL Server, ensuring that you can query and manipulate data effectively. Your analytical prowess will be essential in identifying trends, diagnosing issues, and presenting data-driven insights that influence key business decisions.
In this role, you will build predictive models and develop comprehensive reports and dashboards that will not only inform but also empower the leadership team at United Airlines. The successful candidate will exhibit strong presentation skills, translating complex data into clear narratives that assist in decision-making. This is a fantastic opportunity for individuals who thrive in fast-paced environments and are eager to contribute to continuous improvement initiatives within the organization.
Required Skills
- Proficiency in Microsoft Excel and PowerPoint: Essential for data analysis and presentation of findings.
- Quantitative analysis tools: Must be proficient in Python or R to conduct in-depth analysis.
- Database querying skills: Experience with Teradata SQL, Microsoft SQL Server, or Oracle SQL Developer is necessary.
- Reporting tools: Familiarity with Tableau or Oracle OBIEE/TIBCO Spotfire to create engaging reports.
- Detail-oriented and analytical: A thorough approach to data analysis with a focus on continuous improvement.
- Excellent communication: Must exhibit fluency in written and spoken English to present insights effectively.
Responsibilities
- Data Extraction and Analysis: Extract and analyze data from relational databases and reporting systems to provide insights.
- Problem Identification: Proactively identify problems and opportunities, conducting root cause analysis to drive business impact.
- Report Development: Responsible for the development and maintenance of reports, analyses, and dashboards that inform key decisions.
- Model Building: Build predictive models and analyze results to provide insights to leadership.
- Presentation Preparation: Prepare presentations that summarize data and facilitate decision-making for business partners and the senior leadership team.
Why Join United Airlines
United Airlines prides itself on fostering a culture of innovation, collaboration, and excellence. As a part of the United team, you will benefit from a dynamic work environment that encourages professional growth and development. The company offers competitive salaries and benefits packages, including travel perks, health insurance, and opportunities for advancement within the organization. With a commitment to diversity and inclusion, United Airlines values the unique perspectives that employees bring to the table, making it a fantastic place to build your career.
Industry Trends and Value of the Position
The role of an Analyst in Customer Insights & Analytics is becoming increasingly vital in today’s data-driven landscape. As companies across industries strive to enhance customer experience and optimize operations, the demand for skilled analysts is on the rise. In the aviation sector, understanding customer behavior and preferences is crucial for maintaining competitiveness. This position not only offers a chance to work at the forefront of these trends but also allows you to contribute to transformative projects that shape the future of travel.
As we look towards 2025, those who aspire to work in analytics and data science will find ample opportunities, especially in dynamic fields like aviation. This role at United Airlines represents not just a job, but a chance to be part of an exciting journey in one of the most crucial sectors for economic recovery and growth.
How to Apply
If you’re ready to take the next step in your career and embrace a challenging yet rewarding role with United Airlines, we encourage you to apply for the Analyst position today!
Leave Your Comment: